If your Microsoft Xbox One controller (models 1537, 1697, 1708, 1914, Elite Series 1, Elite Series 2) is suffering from one or more of the following…
– Stick drift
– Broken or damaged sticks
– Broken bumpers
– Bumpers not working
– Buttons not working
… my team of techno trolls can fix it.
How…
1) Buy this service.
2) Print out the receipt.
3) Package your controller in a good shipping box (ideally a box that is 7x5x3 to get the best shipping rate) wrap your controller in bubble wrap or packing paper. MAKE SURE IT WILL NOT MOVE IN THE BOX. If the controller can move in the box IT WILL GET DAMAGED by USPS.
4) Place your receipt inside the box.
5) Go to the post office and ship your controller to:
Red Omicron Software
3430 129th Ave NE
Blaine, MN 55449
Once my team of techno trolls receives the controller we will…
1) Create a service case in our system and shot you the details via email.
2) Clean your controller, inside and out.
3) Diagnose your controller and verify that what’s on your receipt is what needs to be done to it.
4) If needed we’ll reach out via the service case if we find additional damage, more items that should be repaired/replaced, or if we can repair instead of replace some components (we’ll even refund you for work or parts not needed).
5) Next we’ll actually do some work and fix it.
6) We’ll test it again.
7) Lastly we’ll ship it back to you.
Current turn around time is averaging 2 days. If we get busy or a troll slips on ice again and can’t “work”, I’ll update this listing with the latest turn around time estimate.
In the rare case we need parts not on hand we’ll let know the ETA.
This is for unmodified Microsoft Xbox One Controllers only!!! So models 1537, 1697, 1708, 1914, Elite Series 1, Elite Series 2.
PLEASE NOTE…….
This listing is not for third party controllers… icky, if the trolls see one they will bring them to the salt mine at night and use them as fuel for their fires. So please don’t, as the toxic fumes from the plastic make them even harder to deal with then normal.
This listing is not for controllers with power issues, shell damage, AUX damage, or USB damage. That’s a different service needing wizards instead of trolls.